Hello SD49 Staff & Students! 

Welcome to our IT Support page where you can find websites, procedures, videos, and downloads to help aid you when you're in need.

 

Phishing and Network Safety - May 14th

Hello Everyone! 

I hope you're all enjoying the awesome weather lately.
 
As found in our Administrative Procedure, we'd like you to please review our Administrative Networking Procedure for safe Internet use on the System, which can be found attached.
 
The IT department here has also been noticing an increase in spam and phishing attempts lately and we'd like to remind you all to be careful of what's being sent to you & downloaded. Phishing can sometimes be a tricky thing to notice, especially when they disguise themselves like Microsoft logins or even other users you may work with. Emails like these can often lead to users entering personal credentials, confidential info, downloading viruses, and even personal banking info, depending on the type of email and what's attached. 
 
What you can do to ensure safe emailing and avoid these sneaky tactics are, 
  1. Reading who the sender is and from what domain it's from (This email address is being protected from spambots. You need JavaScript enabled to view it.) - Anything outside of sd49.ca is considered a red flag unless trusted.
  2. If attachments are included, review the sender and description and if there's any slight concern, DO NOT OPEN.
  3. If it looks like it was sent from a coworker ensure they have the proper email format & domain (ahindley@sd49.ca). If it also looks concerning, try asking them in person or giving a quick call. - A phone call to your coworker is a lot faster than a call to your credit card company!
  4. And please never provide personal info to anyone!
You can also always count on IT if you ever have an email you're unsure of and we can always check whether it's safe or not. - As long as it does not contain confidential or personal info.
Lastly, if you find a phishing email and you feel it is indeed phishing, you can flag it by hitting the three dots on the top right of the email, go under 'Security Options', and select 'Mark as Phishing'
 
Thank you, everyone, for keeping our system safe and user-friendly.

Keep up the great work!

 

 

 

 

 

 

 

 

 

 

 

Do you have a question or concern that isn't already covered on our page? Then feel free to give us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or a phone @ 250-982-2691 and ask to talk to the IT department. We're always happy to help! 

Quick Support

Need help finding your MAC Address?
Check out this link below

https://carleton.ca/its/help-centre/how-to-find-your-mac-address/

 

TeamViewer Support

TeamViewer Download

 

TinyEye Video - Login Tutorial

https://www.youtube.com/watch?v=DrNm5N2rp3Q

 

Read & Write - Adding it to Chrome

https://www.youtube.com/watch?v=cXGsmm3T8_0

 

 

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Related Policies & Procedures

Administrative Procedures

G-1 Network Access

G-5 Student Records and Access

O-7 Video Surveillance

 

 

Board Policies

780 Video Surveillance

790 Cell Phones Digital Devices

 

 

Note, these are quick links to our existing postings. If you'd like to see the full list of procedures & policies you can do so by heading to the links below.